Position

Developer Advocate

We are growing the team and currently looking for a talented Developer Advocate to own and produce high-quality technical documentation and other technical assets with the goal to win the hearts and minds of technical audiences. You will work closely with Engineering, Product Management, Sales, Marketing and Management and other stakeholders to understand the complexities of our technology and clearly communicate how it works and why it matters.

Responsibilities
  • Architect, write, publish, and maintain technical product documentation including user guides, references, FAQs and release notes for internal and external audiences.
  • Produce and update documentation on product features including user manuals, operations guides, flow diagrams, video scripts, strategy and policy documents, and standard operating procedures.
  • Develop blog posts, white papers with support from the technical teams and other content experts.
  • Generate innovative ideas for content while working both independently and collaboratively as part of a team.
  • Research products, services, technology or concepts to be documented and easily understood by a broad audience.
  • Ensure the content meets established style guides and standards.
  • Work closely with the design team in the preparation of illustrative materials, select drawings, sketches, diagrams and charts. He/she will conduct a quality review of materials.
  • Ensures technical materials are clear, concise and easily understood by various constituents.
  • Review and/or copyedit content developed by other members of the team.
Requirements
  • Bachelor’s degree in English, communication, business administration or technical communication
  • 2-5 years of experience as a Technical Writer, particularly creating content for technical users
  • Background in engineering or computer science is a big plus
  • Ability to quickly understand complex technical information and explain it simply and effectively
  • Project Management: ability to identify and define deliverables, process gaps, and proposed solutions
  • Ability to work hands-on with cross-functional teams
  • Excellent communication skills, both written and verbal
  • Problem solving skills; a self-starter who takes initiative
  • Multi-tasking and handling changes in requirements or schedule
  • Excellent researcher
  • Teamwork oriented
  • Initiative
  • Creativity
  • Thoroughness
  • Ability to pay attention to details
  • Ability to prioritize and execute tasks in a fast-paced environment
  • Willingness to take on new challenges and build on current skills
Why Synthesized
  • Remote and opportunity to join us in our high-tech office in the heart of London’s tech scene in Shoreditch (only following government COVID guidance) 🏢
  • 😍 Personal development plans (coaching, courses, events 🎤)
  • Generous cash compensation 💰and options 📈
  • Snacks and drinks provided weekly 🍏🥤
  • Working alongside great people in a friendly and respectful environment 🙋🏾‍♀️
  • 👍 Flexible work hours
  • Company events ⛸🏓 and international trips!

Synthesized Vision

A world where unnecessary friction around information is removed

Our core belief is that progress is impossible without information, and information can and should be accessible.

We are committed to an inclusive and diverse Synthesized. Synthesized is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

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